Original Research

Effectiveness of inbuilt cell phone reminders in chronic medication compliance

Thanduxolo P. Myeni, Somasundram Pillay
South African Family Practice | Vol 67, No 1 : Part 2| a6031 | DOI: https://doi.org/10.4102/safp.v67i1.6031 | © 2025 Thanduxolo P. Myeni, Somasundram Pillay | This work is licensed under CC Attribution 4.0
Submitted: 29 August 2024 | Published: 29 April 2025

About the author(s)

Thanduxolo P. Myeni, Department of Internal Medicine, Faculty of Health Sciences, University of KwaZulu-Natal, Durban, South Africa
Somasundram Pillay, Department of Internal Medicine, Faculty of Health Sciences, University of KwaZulu-Natal, Durban, South Africa

Abstract

Background: Adherence to chronic medication is crucial for managing chronic diseases and preventing complications. However, maintaining consistent adherence remains challenging, particularly in low- and middle-income countries where forgetfulness is a common barrier. The widespread use of mobile phones, even in resource-limited settings, offers a practical opportunity to leverage inbuilt reminder features to support medication adherence. This study evaluates the effectiveness of inbuilt cell phone reminders in enhancing chronic medication compliance among patients in the eThekwini health district of KwaZulu-Natal, South Africa.

Methods: In this prospective, cross-sectional study, 400 patients on chronic medications were systematically selected from five healthcare centres. Participants were divided into two groups: those using mobile phone reminders (Group 1) and those who did not (Group 2). Medication adherence was assessed using a standardised questionnaire, and statistical analyses, including Chi-square tests and logistic regression, were conducted to identify differences in adherence rates.

Results: Group 1 exhibited significantly higher adherence rates (87%) compared to Group 2 (67%, p < 0.001). The use of cell phone reminders was associated with a 2.5-fold increase in the odds of adherence (odds ratio [OR] = 2.5, 95% confidence interval [CI]: 1.7–3.6, p < 0.001).

Conclusion: Inbuilt cell phone reminders are a cost-effective intervention that significantly enhances medication adherence, especially in resource-limited settings. Integrating mobile technologies into public health strategies could improve chronic disease management.

Contribution: This study highlights the potential of mobile phone reminders as a practical tool for improving medication adherence, with significant implications for public health strategies in low-resource settings.


Keywords

cell phone reminders; medication adherence; chronic disease management; compliance; digital health interventions

Sustainable Development Goal

Goal 3: Good health and well-being

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