Original Research

Lived experiences of tuberculosis patients accessing treatment during COVID-19 in Zimbabwe

Idah Moyo, Livhuwani Tshivhase, Limkile Mpofu
South African Family Practice | Vol 68, No 1 : Part 1| a6228 | DOI: https://doi.org/10.4102/safp.v68i1.6228 | © 2026 Idah Moyo, Livhuwani Tshivhase, Limkile Mpofu | This work is licensed under CC Attribution 4.0
Submitted: 04 September 2025 | Published: 23 January 2026

About the author(s)

Idah Moyo, Department of Health Studies, College of Human Sciences, University of South Africa, Pretoria, South Africa
Livhuwani Tshivhase, Department of Health Studies, College of Human Sciences, University of South Africa, Pretoria, South Africa
Limkile Mpofu, Department of Psychology, College of Human Sciences, University of South Africa, Pretoria, South Africa

Abstract

Background: Despite being a preventable and curable disease, tuberculosis (TB) remains one of the deadliest infectious diseases, responsible for over a million deaths worldwide. Global efforts to eradicate TB were disturbed by the emergence of the coronavirus disease 2019 (COVID-19). Zimbabwe was not exempt from the scourge of this pandemic. Like other healthcare services that were disrupted, TB care services were affected. The objectives of this study were to explore the lived experiences of TB patients as they accessed and continued TB treatment during the COVID-19 period in Zimbabwe.
Methods: An interpretative phenomenological analysis (IPA) was conducted. Fifteen TB patients accessing care at the four most populated primary healthcare facilities in Zimbabwe were purposively sampled and participated in the study. The sample size of 15 participants was determined by data saturation. Interpretative phenomenological analysis steps were followed in the data analysis process.
Results: Three themes emerged: psychological effects (anxiety, fear, unintended disclosure, stigma, discrimination); support systems (healthcare facility, family, community); and TB service delivery gaps (delayed diagnosis, poor follow-up and support, inadequate health education).
Conclusion: The study established that the COVID-19 pandemic affected TB service delivery and support, and follow-up with TB clients was not done. Insights from this study are crucial for strengthening the country’s preparedness and response to future epidemics.
Contribution: To facilitate continuity of TB care services, it is critical for decision-makers to develop context-specific intervention strategies and preparedness plans for use during pandemics and other public health emergencies.


Keywords

access; COVID-19; experiences; tuberculosis; interpretative phenomenology; tuberculosis care services; Zimbabwe

Sustainable Development Goal

Goal 3: Good health and well-being

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