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Original Research
End-user centeredness in antiretroviral therapy services in Nigerian public health facilities
Submitted: 20 January 2013 | Published: 19 May 2014
About the author(s)
R.J. Chiegil, Department of Health Studies, Univerisity of South Africa, South AfricaL.I. Zungu, Department of Health Studies, Univerisity of South Africa, South Africa
K. Jooste, School of Nursing, University of Western Cape, South Africa
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Objective: To describe the perception of end users with regard to end-user centeredness in antiretroviral therapy (ART) service provision in Nigerian public health facilities.
Design: A qualitative design was followed.
Subjects and setting: Unstructured focus group discussions were conducted with end users (n = 64) in six locations across the six different geopolitical zones of Nigeria.
Outcome measures: Data were analysed using the framework approach and Weft QDA® version 1.0.1. qualitative data analysis software.
Results: The results focused on end users’ participation in their care, ranging from understanding their diagnosis, choosing from available treatment options and places, and caring for their colleagues and themselves.
Conclusion: End-user focused ART service provision positions end users to play key roles in decision-making with regard to their care. The findings of this study will be useful for nurses and other healthcare workers when promoting end-user centeredness in ART service provision.
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